5

I was going to buy a volvo from Craigslist and decided to bring it to Mark's to get checked out. When I got there, he told me the car was a total lemon and that the guy was probably lying about the mileage. He then called a friend he knew who was selling his volvo. Within an hour I had a great new Volvo that had been taken care of by Mark for the past 4 years. He was so so so great! I couldn't be more grateful to him for helping me not buy and lemon and instead finding me an affordable car that is in great shape! Yay thank you Mark!!!

5

We have been bringing our cars (and our kids' too) to Mark's for 6 years and know we are getting a fair price for excellent work.I feel safer knowing our kids are driving cars that he has inspected and/or worked on.If a lot of work is needed he has prioritized it for us.Also, I happen to know he is regularly jetting off to training to keep up on the latest technology.And lastly, have you seen how clean he keeps his shop? It's immaculate.He's got pride in his work and it really shows.Definitely recommend you bring your Lexus, Toyota and of course your Volvo there.

5

After years of problems with our Volvo CX90 and countless expensive dealership service bills, we finally found Mark's shop and it's been a saving grace. Mark's prices are fair and he has cured our vehicle's nightmarish chronic electrical malfunctions. Most recently, Mark correctly diagnosed our drive shaft failure after the dealer wrongly advised that is was a transmission issue (which conveniently occurred after the expiration of the manufacturer's warranty). The car drives like new since Mark fixed it and literally at a fraction of the dealer's service quote. Thanks Mark!I recently discovered that Mark also services the Lexus brand, so I plan on taking all of our cars here in the future.

5

We drive 30 miles each way to take our Volvos to Mark's for two reasons: knowledge and trust. Mark, Nelson, and Pepe know these cars inside and out, everything from our 2008 C30 to our 1967 1800S. Our 1800 wasn't perfect when we bought it, but Mark has sorted out everything from the cooling system to the brakes to the fuse boxes. Just give him a screwdriver and a few minutes with your SU carburetors, and they'll run so much smoother! Try finding a dealer or even another specialty shop with enough vintage Volvo experience to do that. Mark's knowledge extends to all the newer Volvos too- we recently bought a used 1998 S70 T5 with over 200K on it, and in less than a week he had it running like new. More importantly for our wallet, he helped us decide which repairs to spend on and which could wait (change the oil cooler line seals, wait on the spring seats). The Volvo shop that inspected the car in Irvine would have charged us double for stuff we didn't need, while neglecting the crucial repairs! Which brings us to trust. It's very rare to find a mechanic who will work with you to save you money and get your Volvo running the way it should. Mark is that mechanic, has been for years, and he's worth every penny.P.S. Sometimes when things get busy around the shop, Mark will get a little grumbly. Not to worry. He's just trying to make sure he takes care of everyone!

5

Having to take your car to a mechanic is never a pleasant experience. Especially as a woman, I always wonder if they're going to pull a fast one on me. But working with Mark and his team was very easy. I have an '07 S40 and it was my first time at Mark's shop, he took his time to explain everything to me in detail, was patient with my questions and genuine in his concern, then he patiently explained it all over again to my boyfriend on the phone. It was not cheap but his pricing is very fair, I appreciated that Mark was willing to work with me around my budget and am very happy with the work they performed. I got quotes from a few other shops, some were cheaper and some were more exspensive, but the places that were cheaper seemed a bit sketchy and in the end I went with Mark's because it just felt right. He seemed to be a very fair and honest person and my car now drives 'Like New' so I have no regrets and would definitely recommend him to other volvo owners. *** AND their work is warranted for a year! Can't ask for anything better.***

5

I've been taking my 1966 P1800 to Mark for well over two years and found him to be the most competent mechanic I've ever hired. I own several classic cars, but Mark and his team take the cake. They are encyclopedic about the history and mechanics of these automobiles, right down to the various wrench sizes on different nuts.I saw that other review, and I have never experienced anything like that. They always are very upfront about what you need, and why, and you have the decision to get it fixed or not; it's that simple.I would recommend this shop for any Volvo driver who wants the job done right the first time.

5

'Mark's saves the day for out-of-town family'- My sister-in-law came to town with the 2004 XC70 loaded to the gills as well as the 2 nieces. 3 times on her way from Oregon the car 'went in to limp-mode' leaving her on the side of the road.We researched a solid mechanic and was directed to Mark's, we are glad we did. They were friendly, on-point, and had her problem diagnosed, repaired, and back on the road on time and under the estimate. Thanks guys, you did a great job!

5

So I did end up fixing my car with Mark. He was really great about it and I find him very trust worthy! He finished the job fast and checked everything out for me. He sent us a post card after the job and even called to make sure everything was OK with his work. I spent over 2 grand there and I think it was worth it. Now that I pay attention every Volvo I see has a "Marks Independent Volvo Service" license plate frame. I am waiting for my own! I would gladly put it on. A+!

5

Absolutely, positively, one of the best mechanics and auto repair/ maintenance experiences you might fathom can be found at Mark's. May seem I'm gushing, but they took very, very good care of me while I had my 96' Wagon, and I seriously considered getting another Volvo just so I wouldn't have to change mechanics!***I drove to Chatsworth for service all the way from Hollywood for 3 YEARS because I wouldn't got to anyone else, and it was totally worth it!***Clear, upfront, and fair pricing. Fast service. Absolutely charismatic and lovely, genuine people. You really can't ask for more.