5

5

Good honest excellent service. On time and priced reasonably. Thanks to Colleen!

Carl, and Gail, as always, thank you so much for the great review and the years of loyalty with Mark and now with myself (Colleen)! It's always a pleasure to have you guys in shop and to service everything from the Volvo to the Hondas! We strive to deliver the most effective and affordable car care service in the automotive industry while exercising trust and our high ethical standards in every vehicle repair. We look forward to the next service with you guys!

- Mark's Independent Service
5

Excellent service!! very detailed, professional and on time

Gary, thank you so much for the kind words and for working with us through the repairs on the Lexus! We understand how difficult it is to find a new shop to bring your vehicles to and appreciate you giving us a shot! We strive to deliver the most effective and affordable car care service in the automotive industry while exercising trust and our high ethical standards in every vehicle repair. We look forward to the next service with you!

- Mark's Independent Service
3

My overall experience was good. Making the appointment was easy and Colleen was able to get me the day and time requested. Upon arriving Colleen was very tentative and took all sanitization measures when entering and exiting the vehicle. The service I received was an oil change and tire rotation. This was the first service with tire rotation I have received for my 2021 Volvo V60 Polestar. For those of you familiar with the Polestar model, this is Volvo’s higher end performance vehicle. That said, the wheels are very nice and were scratched during the rotation and lug removal/install. Aside from the carelessness when rotating the tires, the service and helpfulness was good. I would have given 5 stars but due to scratch I am giving 3 stars.

Hi Sean, thank you for choosing Mark's Independent Service for your oil change and tire rotation. We apologize for any inconvenience caused during the service and we take your feedback seriously. Customer satisfaction is our top priority and we will use this opportunity to improve our service quality and attention to detail. We appreciate your understanding and hope to have the opportunity to serve you better in the future. -Colleen

- Mark's Independent Service
5

Found Mark's services online and glad I found it. Towed my 2005 Volvo s40 that was not starting and they found the problem right away. They replaced the starter switch and my Volvo was ready the next day. Great work, service and communication by their staff.

Jay, thank you so much for the great review and the opportunity to help you navigate the difficulties you've been having with your daughter's S40. We understand how difficult it is to find a new home in a repair shop and appreciate you giving us a shot! We strive to deliver the most effective and affordable car care service in the automotive industry while exercising trust and our high ethical standards in every vehicle repair. We look forward to the next service with you!

- Mark's Independent Service
5

We have been dealing with Mark's Volvo service for more than 20 years and they always have (and continue to) provide first class service for us.

Henry & Penny, thank you so much for the great review and the years of loyalty with the Volvo and Prius! We strive to deliver the most effective and affordable car care service in the automotive industry while exercising trust and our high ethical standards in every vehicle repair. We look forward to the next service with you!

- Mark's Independent Service
5

I learned during my car checkup, they needed filters & ordered them right away. They estimated that the filters would arrive in the afternoon & I would have to return. It turned out I would have to wait just another 30 minutes. Filters were delivered, installed & I was on my way home. Colleen does an outstanding job handling the changing issues in a calm fashion. I have my Volvo & Nissan Z serviced here. I'm always satisfied with the service.

Anna, as always, thank you so much for the great review and the years of loyalty with the Volvo and now the Nissan's! We strive to deliver the most effective and affordable car care service in the automotive industry while exercising trust and our high ethical standards in every vehicle repair. We look forward to the next service with you!

- Mark's Independent Service
5

5

Coleen and her staff provide great service and advice. I highly recommend them.

Kurt, as always, thank you so much for the great review and the years of loyalty with the Toyota! As sad as we are to see it go, we can't wait to service the Highlander for you! We strive to deliver the most effective and affordable car care service in the automotive industry while exercising trust and our high ethical standards in every vehicle repair. We look forward to the next service with you!

- Mark's Independent Service
5

Greet service as well as customer service - they go beyond in doing g the best for your car.

Bill, as always, thank you so much for the great review and for allowing us to keep the Volvo's running as they should! We strive to deliver the most effective and affordable car care service in the automotive industry while exercising trust and our high ethical standards in every vehicle repair. We look forward to the next service with you!

- Mark's Independent Service
Mark's Independent Service is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Mark's Independent Service (818) 718-6138 if you have any issues in accessing any area of our website.