5

Thank you once again I am grateful. It took a little longer time but it got done. See you soon.

Hi Alvelia! We appreciate your patience and are glad to hear that you're happy with the service. Give us a call at (818) 718-6138 when you're ready for your next visit. -Colleen

- Mark's Independent Service
5

Excellent work!!! Always with desire to help and get the correct job for my car. Very happy customer

Thank you for the 5-star review! We're thrilled to hear that you're happy with our service! At Mark's Independent Service, customer satisfaction is our top priority. If you ever need any further assistance with your car, please don't hesitate to reach out to us at (818) 718-6138. We're here to help! -Colleen

- Mark's Independent Service
5

Take your car here. I will admit, I was a bit taken back with the initial quote I received, but my car needed attention and I agreed to it. Robert wanted to keep my car an extra day to ensure the issues were solved. The following day, he found a new issue. My freon was leaking, something I wasn't aware of. He filled the freon up but upon further inspection, he realized my caps were leaking. Robert stayed after business hours to drain all the freon, replace the caps and refill the freon from scratch, FOR FREE. I am still having some issues with he care but it is running 100% better than before. I will be going back to Mark's Independent Service.

Rodin, thank you for choosing Mark's Independent Service! We're glad to hear that you appreciated the extra effort we put into ensuring your car was fixed properly. We apologize for the initial quote shock, but we always prioritize your car's well-being. If you're still experiencing any issues, please don't hesitate to give us a call at (818) 718-6138. We'll be more than happy to assist you further. Thank you for your kind words, and we look forward to serving you again soon! -Colleen

- Mark's Independent Service
5

Take your care here. I will admit, I was a bit taken back with the initial quote I received, but my car needed attention and I agreed to it. Robert wanted to keep my car an extra day to ensure the issues were solved. The following day, he found a new issue. My freon was leaking, something I wasn't aware of. He filled the freon up but upon further inspection, he realized my caps were leaking. Robert stayed after business hours to drain all the freon, replace the caps and refill the freon from scratch, FOR FREE. I am still having some issues with he care but it is running 100% better than before. I will be going back to Mark's Independent Service.

Dear Rodin, thank you for choosing Mark's Independent Service and for taking the time to write such a detailed and positive review. We are thrilled to hear that you had a great experience with Robert. We apologize for the initial quote, but we are glad we could resolve the issues with your car and that it is running better now. We appreciate your trust and look forward to serving you again! Feel free to contact us at (818) 718-6138 with any concerns. -Colleen

- Mark's Independent Service
1

5

Robert always takes great care in getting the job done! Really appreciate you all!

Thank you for the kind words, Larry! We're thrilled to hear that Robert provided excellent service. If you have any other car needs, please don't hesitate to give us a call at (818) 718-6138. We're here to help! -Colleen

- Mark's Independent Service
5

I really appreciate Robert squeezing me into his busy schedule and getting the job done at a Very reasonable price. I will definitely be returning to Mark's Independent service for future maintenance, etc. on my 2017 Volve.

Hello Virginia! We are thrilled to hear about your positive experience at Mark's Independent Service. Thank you for the 5-star review! It's fantastic to know that Robert provided you with excellent service and that you found our prices reasonable. We look forward to serving you again for any future maintenance needs for your 2017 Volvo. If you have any questions or need to schedule an appointment, please don't hesitate to reach out to us at (818) 718-6138. -Colleen

- Mark's Independent Service
4

Robert and Colleen are great to work with and do a great job for a reasonable price. My only nitpick is that they aren’t great at responding to texts or chats. Absolutely better to keep calling until someone picks up the phone.

Hi Cory! Thank you for your feedback. We are glad you had a positive experience overall. We value your time and apologize if our communication fell short. We strive to improve in all areas, including customer responsiveness. Please feel free to reach us at (818) 718-6138, and we'll be happy to assist you. We look forward to serving you again. -Colleen

- Mark's Independent Service
5

Fabulous service!!! Really nice and accommodating and helpful!! They did a great job with my precious S60 Volvo! Reasonable prices also!!!!

Thank you, Dona, for the fabulous feedback! We're thrilled you had an excellent experience with us and that we met all your expectations. Remember, we're just a phone call away if you need anything for your Volvo S60. -Colleen, Mark's Independent Service (818) 718-6138

- Mark's Independent Service
5

Excellent communication and information from both Colleen and Robert. Highly recommend!

Thank you for the glowing review, K C! We're thrilled to hear that you had a fantastic experience with us. It's great to know that our team provided excellent communication and information. If you ever need any further assistance, please don't hesitate to reach out to us at (818) 718-6138. We're always here to help! -Colleen

- Mark's Independent Service
Mark's Independent Service is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Mark's Independent Service (818) 718-6138 if you have any issues in accessing any area of our website.