5

Great business. Colleen was excellent with her communication and really explained things clearly to my understanding. She was honest and explained the different services the business offers. I’m very happy I found this place. Will definitely be going to them anytime my car needs a service l.

4.5

You folk are very helpful, and show concern for the customer. I appreciate the quick responses, and swing a good listener!

Frank, thank you so much for the kind words! It's always a pleasure to chat and service the Avalon We strive to deliver the most effective and affordable car care service in the automotive industry while exercising trust and our high ethical standards in every vehicle repair. We look forward to the next service with you!

- Mark's Independent Service
5

Once again 5 stars + to Colleen and Mark's auto care team for their excellent customer service! You're the best in our book! We truly appreciate you and thank you for "always" looking out for us and going above and beyond to meet customer service satisfaction! If anyone is looking for an excellent mechanic for your vehicle, look no further! We highly recommend Mark's Independent Auto Service and guarantee you will "not" be disappointed! A and L Avant 🤗

Lela, you and Alex are just gems and we couldn't thank you guys enough for your kind words and years of loyalty! From the S40 to the new S60, it's been a great journey with more years to come! We strive to deliver the most effective and affordable car care service in the automotive industry while exercising trust and our high ethical standards in every vehicle repair. We look forward to the next service with you!

- Mark's Independent Service
5

I discovered Mark’s Independent Service after my last negative experience with Volvo dealer (same place I bought my car ). Was having various issues and had to wait 4 weeks for diagnostic appt. After dropping it off at scheduled appt time on a Monday, Galpin service rep said my car was “in the que” and they would not be able to look at it until Thursday - 4 days! Extremely frustrating and a waste of 30 days waiting for the appt. I then searched for nearby Volvo mechanic shops and found Mark’s. Colleen and team were able to check out my car within a day, diagnose the issues and make all necessary repairs within a very short period. Just took it in again for routine maintenance. I appreciate their professionalism (very rare nowadays), friendly environment, honesty and thorough service. I do not plan on taking my car elsewhere.

E, you're such a gem! It was such a pleasure to help navigate the repair process and help you make the best decision for you and your vehicle! Thank you for paying attention to the finer details that set's us apart from all the rest! We strive to deliver the most effective and affordable car care service in the automotive industry while exercising trust and our high ethical standards in every vehicle repair. We look forward to the next service with you!

- Mark's Independent Service
5

I have been seeing Marks Independent Volvo for years. They always take good care of me and monitor my car.

Kathy, thank you so much for the great review and for your years of loyalty servicing the CR-V! It's always a pleasure to have you in shop! We strive to deliver the most effective and affordable car care service in the automotive industry while exercising trust and our high ethical standards in every vehicle repair. We look forward to the next service with you!

- Mark's Independent Service
5

5

5

Marks Automorive, very thorough and honest anytime I've had my car service. Staff is very friendly and accommodating. Thanks to owner Colleen!

Susan, you're a gem! Thank you so much for the great review! It's always a pleasure to have you in shop! We strive to deliver the most effective and affordable car care service in the automotive industry while exercising trust and our high ethical standards in every vehicle repair. We look forward to the next service with you!

- Mark's Independent Service
5

The quality of service is the same under the new owner Colleen as under Mark. The minor leak with my car was promptly diagnosed, repaired, and I was on my way. I will never go anywhere else for service on my Volvos.

Sam thank you so much for the sweet words and for your years of loyalty from Mark to myself! I'm glad we could give you peace of mind with the Volvo and It's always a pleasure to have you in shop! We strive to deliver the most effective and affordable car care service in the automotive industry while exercising trust and our high ethical standards in every vehicle repair. We look forward to the next service with you!

- Mark's Independent Service
5

Mark’s is the best. a super clean shop, smart, friendly people who know cars. Quality work at a fair price. What more could you ask for? I recommend them without reservation.

Rick, thank you so much for the great review and for paying attention to the finer details in what we do that keep us around! It's always a pleasure to do business with you! We strive to deliver the most effective and affordable car care service in the automotive industry while exercising trust and our high ethical standards in every vehicle repair. We look forward to the next service with you!

- Mark's Independent Service
Mark's Independent Service is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Mark's Independent Service (818) 718-6138 if you have any issues in accessing any area of our website.