5

5

Outstanding service!

5

Very happy with their service! Professional and knowledgeable. Colleen explained everything in a way that help me make decisions about my vehicle. Highly recommend

Maria, thank you so much for the great review! We appreciate the opportunity to help you navigate all of your concerns and come up with a game plan that best suited your needs as well as your vehicles! We strive to deliver the most effective and affordable car care service in the automotive industry while exercising trust and our high ethical standards in every vehicle repair. We look forward to the next service with you!

- Mark's Independent Service
5

Colleen and staff were very thorough and professional. I was very pleased with the professionalism and efficiency. A pleasure to do business with you.

Cathy, thank you for such a great review! It was such a pleasure to work with you and your husband! We really appreciate the opportunity to service the XC90 and get you back mon the road safely. We strive to deliver the most effective and affordable car care service in the automotive industry while exercising trust and our high ethical standards in every vehicle repair. We look forward to the next service with you!

- Mark's Independent Service
5

Colleen, Reuben and staff were very thorough and professional. I was very pleased with the professionalism and efficiency. A pleasure to do business with you.

5

Great team, very trustworthy, reliable and accommodating to work with schedule.

Renita, thank you so much for the great review and for your years of loyalty servicing the C70! It's always a pleasure to have you in shop! We strive to deliver the most effective and affordable car care service in the automotive industry while exercising trust and our high ethical standards in every vehicle repair. We look forward to the next service with you!

- Mark's Independent Service
5

I brought my volvo in for its 50,000 service and was very pleased with the service I received. I told them I would wait for the car, so they worked on it right away and got me out of there as fast as possible. I would definitely go back for my service needs. Colleen was great to work with from setting up the appointment to explaining the work that was done and any needs the car had.

Richard, thank you so much for the great review! It was such a pleasure to work with you and to service the XC90! We're happy to know that we could address all your concerns and point out some warranty items before your contract expires. We strive to deliver the most effective and affordable car care service in the automotive industry while exercising trust and our high ethical standards in every vehicle repair. We look forward to the next service with you!

- Mark's Independent Service
5

I think Mark is awesome. He worked hard to find a solution to a very unique problem. He’s friendly, honest and reliable. I would recommend your shop to others.

Diane, thank you so much for the great review and allowing us the opportunity to address the DIM situation with the XC90! We strive to deliver the most effective and affordable car care service in the automotive industry while exercising trust and our high ethical standards in every vehicle repair. We look forward to the next service with you!

- Mark's Independent Service
5

1

After 22 years of servicing my 2000 Volvo GLT wagon I can no longer recommend Mark’s Independent Service. I brought the car in for a rough idle and a check engine light (attributed I am guessing to the rough idle). I received an authorization request to sign off on a Diagnostic Charge of $200, in 22 years not once have I been hit with this. last summer there was a problem with the A/C that took a week to identify and fix (only after they contacted Mark the old owner and namesake). It is sad to see how quickly this staple of Chatsworth has fallen. I told them to stop any work, I picked the car up and took it across the street to a recommendation from a different shop. You can read my glowing previous reviews on other sites so no I am not disgruntled just disappointed.

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