5

Great team, very trustworthy, reliable and accommodating to work with schedule.

Renita, thank you so much for the great review and for your years of loyalty servicing the C70! It's always a pleasure to have you in shop! We strive to deliver the most effective and affordable car care service in the automotive industry while exercising trust and our high ethical standards in every vehicle repair. We look forward to the next service with you!

- Mark's Independent Service
5

I brought my volvo in for its 50,000 service and was very pleased with the service I received. I told them I would wait for the car, so they worked on it right away and got me out of there as fast as possible. I would definitely go back for my service needs. Colleen was great to work with from setting up the appointment to explaining the work that was done and any needs the car had.

Richard, thank you so much for the great review! It was such a pleasure to work with you and to service the XC90! We're happy to know that we could address all your concerns and point out some warranty items before your contract expires. We strive to deliver the most effective and affordable car care service in the automotive industry while exercising trust and our high ethical standards in every vehicle repair. We look forward to the next service with you!

- Mark's Independent Service
5

I think Mark is awesome. He worked hard to find a solution to a very unique problem. He’s friendly, honest and reliable. I would recommend your shop to others.

Diane, thank you so much for the great review and allowing us the opportunity to address the DIM situation with the XC90! We strive to deliver the most effective and affordable car care service in the automotive industry while exercising trust and our high ethical standards in every vehicle repair. We look forward to the next service with you!

- Mark's Independent Service
5

1

After 22 years of servicing my 2000 Volvo GLT wagon I can no longer recommend Mark’s Independent Service. I brought the car in for a rough idle and a check engine light (attributed I am guessing to the rough idle). I received an authorization request to sign off on a Diagnostic Charge of $200, in 22 years not once have I been hit with this. last summer there was a problem with the A/C that took a week to identify and fix (only after they contacted Mark the old owner and namesake). It is sad to see how quickly this staple of Chatsworth has fallen. I told them to stop any work, I picked the car up and took it across the street to a recommendation from a different shop. You can read my glowing previous reviews on other sites so no I am not disgruntled just disappointed.

5

After the legendary Swedish Car Clinic shut down this summer I needed another reliable auto shop to take care of my Volvo XC60. Peter said this was the only other shop he trusted to take care of a Volvo, so I thought I'd check them out. I'm glad I did, Colleen runs a great shop. It's much smaller than the Swedish Car Clinic but just as clean and efficient. At the end of our service we received an excellent report, full of details and pictures. We'll be bringing our car here for now on.

Joseph, such kind words said from both you and Peter! Peter definitely has some big shoes for us to fit into but I'm happy to know we could rise to the occasion and take care of the XC60 to the level of standards Peter has set for you! Thank you for paying attention to the finer details that keep us moving forward! It was such a pleasure to work with you and meet your son! We strive to deliver the most effective and affordable car care service in the automotive industry while exercising trust and our high ethical standards in every vehicle repair. We look forward to the next service with you!

- Mark's Independent Service
5

Colleen runs the best service shop I have been to in years. Very thorough and knowledgeable. I will taking my cars to her from now on.

John, thank you for the kind words! It was such a pleasure to work with you and your wife and to get the XC70 and the Z4 back in tip top shape! We understand how difficult it is to find a new shop to service the vehicles but appreciate you allowing us the opportunity to do so! We strive to deliver the most effective and affordable car care service in the automotive industry while exercising trust and our high ethical standards in every vehicle repair. We look forward to the next service with you!

- Mark's Independent Service
5

Mark's Indépendant Service is the only place that I will take my Volvo to. They know the cars inside and out. The service is quick and comprehensive with no BS. Great value and peace of mind.

4

I will go back for future car repair. Collen was especially helpful; especially through detailed emails and phone calls effectively communicated the work that had to be performed on my car. Very pleasant and professional at the same time.

Tod, thank you so much for the great review! We understand how scary it is to find a new home to service the S60 but appreciate the opportunity to get it back in tip top shape for you! Thank you for paying attention to the finer details that keep us moving forward! We strive to deliver the most effective and affordable car care service in the automotive industry while exercising trust and our high ethical standards in every vehicle repair. We look forward to the next service with you!

- Mark's Independent Service
4

I will go back for future car repair. Raul was especially helpful; especially through detailed emails and phone calls effectively communicated the work that had to be performed on my car. Very pleasant and professional at the same time.

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