Reviews - Page 51 - Mark's Independent Service

Luis Casillas

8/22/2019

not that I enjoy paying for car repairs, but Mark's make its manageable. they are always straightforward with what needs to be done and what can wait and leave the decision to me. no scare or pressure tactics. they always keep me informed on the status of my repairs and have my car ready when promised. working with the public as I do, I know how important customer service is. Mark's comes thru with flying colors.

Luis, thank you for the awesome review! Thank you for allowing us to get the truck back on the road, running safely, and sticking to what was most needed! We strive to deliver the most effective and affordable car care service in the automotive industry while exercising trust and our high ethical standards in every vehicle repair. We look forward to the next service with you!

- Mark's Independent Service

Ben Feinreich

8/22/2019

I had a minor service done on my 2012 Lexus ES350 at Mark's a few days ago. They did it in about an hour while I waited, as promised. They are knowledgeable professional and thorough. The place is clean and organized and Mark and his team are keeping up on automotive technology.

Ben, thank you so much for the kind review and for paying attention to the finer details of our business! We strive to deliver the most effective and affordable car care service in the automotive industry while exercising trust and our high ethical standards in every vehicle repair. We look forward to the next service with you!

- Mark's Independent Service

2007 VOLVO S40 2.4I Owner

8/22/2019

What a great team at this repair shop! We appreciated their care and honesty when it came to repairing our 2007 Volvo S40. Colleen was wonderful explaining the work needed and giving us estimates so we could make informed decisions. Mark is an amazing Volvo repair specialist, and his sincere interest in our safety was paramount. Our car now runs smoothly, and it's such a relief knowing we are truly safe driving it again. Timely work at a very fair cost. So thankful to find you guys!

Thank you for the awesome review! Thank you for allowing us to get the S40 back on the road and running safely! We understand that looking for a new independent shop can be scary and intimidating but we appreciate the opportunity to serve you! We strive to deliver the most effective and affordable car care service in the automotive industry while exercising trust and our high ethical standards in every vehicle repair. We look forward to the next service with you guys!

- Mark's Independent Service

Cee V

8/21/2019

Always professional. Best Volvo repair. Period!

Cee, you're a gem and we're so happy to get the S40 back on the road cooling and safe. We strive to deliver the most effective and affordable car care service in the automotive industry while exercising trust and our high ethical standards in every vehicle repair. We look forward to the next service with you!

- Mark's Independent Service

Joel Landau

8/16/2019

Mark's Independent Service has consistently provided outstanding, honest and trustworthy service. Mark is a true expert on Volvos and puts his heart and soul into taking care of his customers. Mark has helped maintain my 2006 Volvo V70 for over 180,000 miles.

Joel, thank you so much for the awesome review and thank you for your continued loyalty through the years and for being a key component to the Mark's Independent Family! We strive to deliver the most effective and affordable car care service in the automotive industry while exercising trust and our high ethical standards in every vehicle repair. We like to pay attention to the detail and give you a reason to love your vehicles again. We look forward to the next services with you!

- Mark's Independent Service

Emily Lerner

8/14/2019

It's always a pleasure to bring my car to Mark's; besides everyone being so wonderful to work with, I know my car is in good hands. You listen to your customers and answer us without being condescending. Thank you for your thoroughness, honesty, and attention to detail; my car is riding great!

Emily, you're the sweetest! Thank you so much for the awesome review and for paying attention to the key components that keep us in business! We're happy to now that we could get the S80 back on the road and cooling down for you! We strive to deliver the most effective and affordable car care service in the automotive industry while exercising trust and our high ethical standards in every vehicle repair. We look forward to the next service with you!

- Mark's Independent Service

Ben Ben

8/13/2019

Great experience! Called when my truck broke down, Mark answered the phone and gave me a great walk through to repair my truck. The repairs were top notch. The service advisor Colleen was great at relaying info and details. I don’t live locally, but will wish I did next time I have a vehicle issue. Honest upfront answers, great service, and clean repairs.

Ben, thank you for the awesome review! Thank you for allowing us to get the truck back on the road and running safely! We understand that looking for a new independent shop can be scary and intimidating but we appreciate the opportunity to serve you! We strive to deliver the most effective and affordable car care service in the automotive industry while exercising trust and our high ethical standards in every vehicle repair. Even through we're not right around the corner, we look forward to the next service with you!

- Mark's Independent Service

Kirk Matsunaga

8/8/2019

Double thumbs up, double high fives, double fist bumps, smiley emojis, five stars (only because they only go to five), clapping hands and cookies too. All this you will get, maybe not the cookies (a special treat) every time that you go see the wonderful people (Colleen, Mark, Pepe and Joanne) at Mark’s Independent Service for your Volvo, Toyota, Lexus and now Subaru automotive needs. I am not a paid reviewer but just a very satisfied customer who has found a true jewel for your automotive servicing needs. They are kind, courteous, knowledgeable, honest and most of all nice people to do business with. You are treated like family the first time that you visit. You will not be disappointed if you choose Mark’s Independent Service and you will be glad that you did. Thank you to Colleen, Mark, Pepe and Joanne for your approach to your customers from myself and my wife, you guys are the best

Kirk, this is why we do what we do! We like to think that we at Mark's are a family, not just a transaction, and care for each guest individually. We treat each vehicle and repair like it's our wife's or kid's cars and it's so nice to see that it is portrayed in our services! You and your wife are gems and it's always a pleasure to service Snow Ball and ensure that she's back on the road, engine mounts intact, and all. We always look forward to the next service with you guys!

- Mark's Independent Service

Brian Gunter

8/6/2019

Marks Independent Service is more thorough and professional then any dealership I have been to. I absolutely trust everyone there to keep of all my vehicles in top condition for me and my family.

Brian, you and your wife are gems! Thank you for allowing us to get both vehicle's back on the road safely and to give you the confidence behind the wheel! We strive to deliver the most effective and affordable car care service in the automotive industry while exercising trust and our high ethical standards in every vehicle repair. We look forward to the next service with you guys!

- Mark's Independent Service

Kirk M

8/5/2019

Double thumbs up, double high fives, smiley emojis, five stars (only because they only go to five), clapping hands and cookies too. All this you will get, maybe not the cookies ( a special treat) every time that you will go see the wonderful people (Colleen, Mark, Pepe and Joanne) at Mark's Independent Service for your Volvo, Toyota, Lexus and now Subaru automotive needs. I am not a paid reviewer but just a very satisfied customer who has found a true jewel for your automotive servicing needs. They are kind, courteous, knowledgeable, honest and most of all nice people to do business with. You are treated like one of the family the first time you visit. You will not be disappointed if you choose Mark's Independent Service and you will be glad you did. Thank you to Colleen, Mark, Pepe and Joanne for your approach to your customers from myself and my wife, you guys are the best!

- Mark's Independent Service

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