4

Clean , friendly service. I think they could have been a little more transparent on costs and options. I had to dig deep to ascertain what was absolutely necessary and if there were less expensive options for the parts needed. Also, the ad says they use Uber, what it DOESN'T say is that they cap it at $15. False advertising. I DO trust these people and will certainly use them again. Thank you Mark, Coleen and Jorge(?)

Stuart, thank you for the review! We strive to deliver the most effective and affordable car care service in the automotive industry while exercising trust and our high ethical standards in every vehicle repair. While unfortunately the repairs on your vehicle did not give us a lot of room to work on cost seeing as we only install quality parts but we did give you a list of priorities and also went over each item with you on your car. We also apologize for the misunderstanding on Uber but it is clearly stated on our website what amount we cover and you were notified before the trip was confirmed. We look forward to your next visit and will strive to correct these misunderstandings.

- Mark's Independent Service
5

Excellent service. Thorough and friendly. They know what they're doing. Don't waste your time going somewhere else.

Debbie, thank you so much for the kind words! It's such a pleasure to work on the 850. We look forward to the next service with you! Soon but not too soon!

- Mark's Independent Service
5

Mark's is always courteous and on time. They make spending money on your car hurt a little less!

Michelle, thank you so much for the kind words! We strive to deliver the most effective and affordable car care service in the automotive industry while exercising trust and our high ethical standards in every vehicle repair. We look forward to the next service with you guys!

- Mark's Independent Service
4

They went out of their way to fix the car. Answered additional questions, were professional, and are fairly entertaining to interact with. For any major problems that arise I will take my vehicle to them.

Cameron, thank you so much for the review! We're happy to have been able to assist you with your 240 and give you a show at the same time! We look forward to the next visit with you and your wife!

- Mark's Independent Service
5

First visit with Volvo C70, low miles, owned 10 years since new. Changed timing belt and tensioners and drive belts because of age. Oil change and full vehicle inspection. Lubricated roof mechanism and bushings - stopped the roof rattles! Great service - kept appraised of progress, and needs all at a reasonable price. Car completed on time and washed.

Robert, thank you so much for the stellar review! We strive to deliver the most effective and affordable car care service in the automotive industry while exercising trust and our high ethical standards in every vehicle repair. We're so glad to hear that you and most importantly your wife are happy with the car! we look forward to the next service with you guys!

- Mark's Independent Service
5

Hands down the best Volvo technicians, make that automotive techs of any make or model I have ever worked with. Knowledgeable down to earth personnel, organized clean shop all at a fair price. My Volvo has a new home. Don't waste your time going anywhere else. Mark and Colleen thanks for all your help.

Rafael, we love to obtain guests that have a passion for Volvo's just like us! It was such a pleasure to service the XC70 and we're happy to know that you now have a home here at Mark's Independent Service!

- Mark's Independent Service
5

An honest professional shop.

Mike & Janice, it was a pleasure to see the S60 back in shop. We look forward to getting to the root of your concerns this coming Wednesday!

- Mark's Independent Service
5

Great service! Friendly, Personable, and Professional!

Donn, it's always a pleasure to have the opportunity to get your wife's car back on the road in tip top condition! Thank you for the kind words and we look forward to the next service with you guys!

- Mark's Independent Service
5

Another great service from Mark and his team.

Bernard, thank you so much for your kind words! We always look forward to servicing the Lexus and seeing you and your wife! We look forward to the next service with you guys!

- Mark's Independent Service
5

Fantastic, quality service as always. No reason to go to any other Volvo garage.

Mark, it's always a pleasure to service the family vehicles! We're happy to hear that the XC90 is running great and we ca't wait until your next visit. Soon but not too soon!

- Mark's Independent Service
Mark's Independent Service is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Mark's Independent Service (818) 718-6138 if you have any issues in accessing any area of our website.