Chatsworth Auto Repair

Made call on Monday. Was told they were full hit could drop off car for a look first thing Tuesday. Had car fixed and on the road Tuesday afternoon. Mark's is the great.

Best place. I'll never go anywhere else

Always top quality service. Always excellent communication about current and future needs for my car. Always trustworthy!

While definitely a bit higher priced, it has been too many years since I felt I wasn't being ripped off by an auto repair shop. Mark was honest, helpful, clear on my goals and expectations, had his Partner (wife Joanne)give me a ride home (I don't live close), mechanic Pepe was great - here's the deal...nobody likes dealing with the expense, headache or time of car repair. However, it's reality if you own a car so stick with an honest, hard working professional who understands cars AND customer service! Cost painful (I had a big job) but trust and customer service worth every penny (or hundreds)! Mark has a new and loyal customer.

Simply phenomenal service as always. Thank you Mark and Team!

Colleen is always incredibly helpful and accommodating. I appreciated the link to the inspection results and Colleen's follow up. Thanks as well, to Mark, for the ride to the train.

Great people who truly care about providing the best service. Honest, Friendly and Prompt.

With the addition of Uber as a service Mark's Independent Service has raised the level of service again. You no longer have to try and coordinate a ride to or from Mark's when dropping your car off. This is the type of service that dealerships provide at a fraction of the cost.

Good service as always!

Mark's Independent Service has done it again!!!!! Want to thank Colleen, Mark and Pepe for their "off the chart" service. Had MAJOR repair work that needed to be addressed after our XC90 CEM went bad. Had a dealer look at the vehicle (had it for three days) before I received an estimate for repairs. After speaking with the Dealer Service Advisor, we only had them do the replacement of the CEM and asked for an estimate for the other repairs that they recommended be done. Took them another day to repair our vehicle. After getting the estimate, took our XC90 to Mark to review, verify and provide his recommendations. Of the four things that the dealer found, Mark and his team verified that three of the four were accurate but one of the repairs was not required as the offending part was just not tight enough (Mark just tightened it- problem solved- no charge). But because of their 29 point check that they provide, they found an additional two items that were brought to our attention - within an hour of our arrival with our vehicle. Now that is service. The dealer who had the car for three days didn't even report these items. Colleen has our estimate for repairs done quickly and we had them do all the repairs at one time because that made the most sense. No pressure to do any repair that was not a danger to our safety. They provided an UBER ride home at no charge and the car was done on time and all the work Mark and his team did was at a cost lower then the dealer estimate for LESS work that they were going to do. All in all, Colleen provided updates to the status of the repairs and Mark and Pepe did an excellent job in getting our XC90 "good as new" and there is no doubt that if you want EXCELLENT SERVICE throughout the process of having your vehicle repaired, do not hesitate in taking your Volvo, Toyota or Lexus to Colleen, Mark and Pepe.