If I could give Mark and his team a "10" I would. They are professional, courteous, and helpful. They go to "bat" for their customers - they help you thru the entire process of what is being done to your vehicle, no matter the situation. Also, they call Uber and arrange a ride for you and make a call to a car rental if you need one! Talk about customer service with a CAPITAL "CS". Thank you Mark, Colleen and the team. Impressed? You bet! Wouldn't look any further for a repair shop.
Bev, we're so glad to know that we could turn you're unfortunate situation unto a positive one! Car concerns are stress full enough so we try to take as much stress off our guests as possible. We're sad to see the XC60 go but so glad that your situation was resolved quickly and you have a fancy new car! You and Jon are a pleasure to work with! Thank you!
- Mark's Independent Service