While definitely a bit higher priced, it has been too many years since I felt I wasn't being ripped off by an auto repair shop. Mark was honest, helpful, clear on my goals and expectations, had his Partner (wife Joanne)give me a ride home (I don't live close), mechanic Pepe was great - here's the deal...nobody likes dealing with the expense, headache or time of car repair. However, it's reality if you own a car so stick with an honest, hard working professional who understands cars AND customer service! Cost painful (I had a big job) but trust and customer service worth every penny (or hundreds)! Mark has a new and loyal customer.
Cathy, thank you so much for the kind words! We understand that no one likes getting their car repair which is why we try to make the process as painless as possible for our guests! We are so happy to welcome you to the Mark's Independent Family and look forward to less painful future services!
- Mark's Independent Service