5

See below, . . .

Virginia, it's always a pleasure to service your vehicle and to have your company. We're glad we could accommodate you for this service. Have a wonderful holiday and we'll see you next year!

- Mark's Independent Service
5

Mark's Volvo is worth driving from where I live just to feel confident my car is fixed the right way.

Jessie, thank you for allowing us the opportunity to service your vehicle! It's always a pleasure to do business with you!

- Mark's Independent Service
5

Friendly, honest, and super competent service at a reasonable price! I plan on keeping my Volvo and its servicing by Mark for a long time.

Russ, we know there are many shops out there to do business with and we appreciate you giving us the opportunity to service your vehicle. We look forward to future services with you and your wife!

- Mark's Independent Service
5

WHERE TO BEGIN..WELL I WASTED A LOT OF TIME& MONEY @ THE DEALERSHIP (GALPIN VOLVO) WHICH TURNED OUT TO BE MY BIGGEST MISTAKE. THEY DIDN'T EVEN CORRECTLY DIAGNOSE MY CAR, THEN I FOUND MARK AND HIS WONDERFUL AND EXPERT CREW. THEY EXPLAINED EVERYTHING THAT WAS GOING ON WITH MY CAR VERY THOROUGHLY, AND GAVE ME OPTIONS ON REPAIRS. I LOVE MY CAR AND DECIDED TO FIX IT ALL WITH THEM. THE PRICES ARE FAIR AND A LOT CHEAPER THAN THE DEALERSHIP. THEY HAD MY CAR READY WHEN THEY SAID THEY WOULD AND ALSO FIXED AN ON GOING PROBLEM WITH MY FRONT PASSENGER HEADLIGHT (WHICH I DIDN'T EVEN MENTION TO THEM). THE SERVICE YOU GET HERE IS SECOND TO NOBODY!!! I CAN HONESTLY SAY I'M A CUSTOMER FOR LIFE!! THANKS SOO MUCH TO MARK AND ALL THE STAFF. IF YOU HAVE A VOLVO TAKE IT TO MARK AND HIS STAFF AND YOU WONT BE DISAPPOINTED.

Spencer, thank you so much for the awesome review! We're sorry to hear about your other poor experiences but thank you for giving us the opportunity to fix your vehicle properly. It was a pleasure working with you, your mom, and dad. We look forward to future services with you and the family!

- Mark's Independent Service
5

Took my Volvo V40 for regular servicing. This time it wasn't one big thing but a number of little things, which I am grateful that these little things were discovered in time. Otherwise, they would have turned into big things. Service was quick, but I don't really notice the time as I enjoy a cup of coffee while reading a nonfiction book or solving a crossword puzzle.

Sam, it's always a pleasure to have you company in the mornings! We look forward to servicing the other volvo this week!

- Mark's Independent Service
5

There are many reason why I would definitely take my Volvos to Mark. Some of the reasons are as follows: 1.- Honesty and ethics in the manner Mark conducts business 2.- Professional advise (i.e. choices offered to the customer) 3.- Suggestions, based on priorities, cost, age of the vehicle, etc. 4.- Constant communication with customers in terms of what is going on with the repairs and status of repair completion 5.- Courtesy (from all personnel, starting with Mark (of course), the lady receptionist that handled all transactions, choices, etc. and the technicians. 6.- Timely repairs (based on parts availability, and mechanic dedication to my car) 7.- Pleasant attitude (which, in my book, attitude rates very high)

Andre, thank you so much for your review. As we all know there are many options out there for vehicle repair and we're glad that you allowed us the opportunity to service your vehicle. We look forward to seeing you in the future!

- Mark's Independent Service
5

Polite, honest, and professional service... What more could I ask for?

Mark, thank you for your kind words. It's always a pleasure to service your vehicles and to do business with you!

- Mark's Independent Service
5

Marks Independent Service, is very dependable, fast. I very with happy care they me and car !! Thanks so much 💗

Thank you Lilly! It's always a pleasure to do business with you!

- Mark's Independent Service
5

Mark knows his stuff and stands behind his work -- absolutely a top-notch shop. You won't find better anywhere.

Tom, thank you for your kind words it's always a pleasure to service your Dad's vehicle!

- Mark's Independent Service
5

Great work, again! During a routine oil change, they caught an oil pan leak before I was stranded. Always thoughtful, thorough and pleasant to work with.

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