There are many reason why I would definitely take my Volvos to Mark. Some of the reasons are as follows: 1.- Honesty and ethics in the manner Mark conducts business 2.- Professional advise (i.e. choices offered to the customer) 3.- Suggestions, based on priorities, cost, age of the vehicle, etc. 4.- Constant communication with customers in terms of what is going on with the repairs and status of repair completion 5.- Courtesy (from all personnel, starting with Mark (of course), the lady receptionist that handled all transactions, choices, etc. and the technicians. 6.- Timely repairs (based on parts availability, and mechanic dedication to my car) 7.- Pleasant attitude (which, in my book, attitude rates very high)
Andre, thank you so much for your review. As we all know there are many options out there for vehicle repair and we're glad that you allowed us the opportunity to service your vehicle. We look forward to seeing you in the future!
- Mark's Independent Service